How is a license holder notified when a complaint is filed against them?

A license holder is typically notified of a complaint through a letter. This method is used because it provides a formal and documented means of communication, ensuring the recipient has a tangible record of the complaint. Letters can also include details such as the nature of the complaint, any relevant procedural information, and instructions on how the license holder should respond.

Using a letter allows for the inclusion of important legal language that might be necessary for clarity and ensures that important details are conveyed in a professional manner. This written communication also serves as a safeguard for both parties, as it can be retained for future reference.

While other methods like phone calls, emails, or in-person visits might be quicker or more personal, they lack the formal documentation that a letter provides, which is crucial in legal and procedural contexts.